Payment Policy

Welcome to KARMANISTIC (operated by Shenzhen Reachable Culture Co., Ltd.  We are committed to providing a secure, transparent, and seamless checkout experience for our global customers.

1. Accepted Payment Methods

All payments on karmanisticshop.com are securely processed through industry-standard encryption protocols. We currently accept the following payment options:

  • PayPal: Log in to your PayPal account to pay quickly and securely.

  • Credit/Debit Cards (Processed securely via PayPal Gateway): You do not need a PayPal account to complete your payment with a major card. We accept:

    • Visa

    • Mastercard

    • American Express (Amex)

    • Discover

Note: Alternative payment methods such as Cash on Delivery (COD), direct bank wire transfers, money orders, or cryptocurrencies are strictly not accepted.

2. Pricing & Currency

  • Settlement Currency: All transactions are displayed and processed in USD (United States Dollar) by default unless a localized currency is selected via our storefront currency selector.

  • Exchange Rates: If your credit/debit card account is denominated in another currency, the final amount billed to your statement will be determined by your card-issuing bank or PayPal based on their prevailing exchange rates and applicable foreign transaction fees.

3. Payment Security & Encryption

Your financial security is our top priority:

  • PCI-DSS Compliance: Our payment ecosystem is Level 1 PCI-DSS compliant.

  • Data Protection: We use 256-bit SSL (Secure Sockets Layer) encryption technology throughout the checkout process.

  • Privacy: KARMANISTIC never stores, processes, or has access to your full credit card details or CVV numbers on our servers. All sensitive details are processed directly and encrypted by PayPal.

4. Payment Authorization & Order Confirmation

  • Immediate Capture: Your card or PayPal account is authorized and charged immediately upon clicking the "Complete Order" / "Pay Now" button at checkout.

  • Confirmation Email: Once the payment is successfully cleared, an automated order confirmation email containing your order details and invoice will be sent to the email address provided during checkout.

  • Order Review & Fraud Screening: To protect against unauthorized transactions, all orders undergo an automated risk screening. If an anomaly or billing mismatch is flagged, we reserve the right to contact you for verification or cancel and refund the order immediately.

5. Contact Information

If you encounter any payment issues, transaction errors, or have billing inquiries, please contact our support team:

  • Brand: KARMANISTIC

  • Operating Entity: Shenzhen Reachable Culture Co., Ltd. (深圳市触手可及文化有限公司)

  • Address: Building A, Wanghai Huijingyuan, Haichang Street, Shekou, Nanshan District, Shenzhen, Guangdong, China

  • Customer Support Email: service@karmanisticshop.com

  • Phone: +86 135-3037-7872

  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)